Switch: How to change things when change is hard by Chip & Dan Heath
19.99 AUD
Category: Business
We all know that change is hard. It's unsettling, it's time-consuming, and all too often we give up at the first sign of a setback. But why do we insist on seeing the obstacles rather than the goal? This is the question that bestselling authors Chip and Dan Heath tackle in their compelling and insightfu ...Show more
The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations by Richard S. Gallagher
14.99 AUD
35.00 (57% off)
Category: Business
The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seasoned service professionals into red alert, and require the communication skills of a crisis counselor. "The Customer Service Survival Kit" explains how to use ...Show more
Fail Brilliantly: Exploding the Myths of Failure and Success by Shelley Davidow, Paul Williams
9.99 AUD
Category: Business
We all spend much of our lives trying to cope with failure; sometimes we try to assign value to it, but failure looms as a debilitating concept in millions of lives, affecting children and adults alike. Fail Brilliantly proposes a radical shift: erase the word and concept of failure from the realms of e ...Show more
Get Better: 15 Proven Practices to Build Effective Relationships at Work by Todd Davis
9.99 AUD
29.99 (66% off)
Category: Business
`A toolbox full of wisdom, an urgent starting point in finding possibility, potential and power in the people around you' SETH GODIN, bestselling author of LinchpinAn organization's greatest asset is the relationships between its people (their ability to build and sustain great working relationships). T ...Show more
Becoming a Person of Influence by John C. Maxwell & Jim Dornan
9.99 AUD
Category: Business
America's leadership expert teaches that if your life in any way connects with other people, you are an influencer. Whatever your vocation or aspiration is, you can increase your impact with Maxwell's simple, insightful ways to interact more positively with others. Watch your personal and organizational ...Show more
One Minute Mentoring: How to Find and Work with a Mentor - and Why You'll Benefit from Being One by Ken Blanchard
9.99 AUD
18.99 (47% off)
Category: Business
The bestselling co-author of the legendary The One Minute Manager(R) and a former Twitter executive join forces to create the ultimate guide to creating powerful mentoring relationships. The past decade has seen the dramatic rise of a word now well known in corporate hallways: mentoring. But a new aware ...Show more
Who Gets What - and Why: The Hidden World of Matchmaking and Market Design by Alvin Roth
9.99 AUD
Category: Business
How our lives are shaped not only by the choices we make, but by the choices we have. In many parts of life - jobs, housing, medical care, education, even a date on the internet - price is not the only determinant of who gets what. So how do the other processes that influence who gets which goods, jobs, ...Show more
The One Minute Manager Meets the Monkey by Kenneth H. Blanchard
7.99 AUD
18.99 (57% off)
Category: Business | Series: The\One Minute Manager Ser.
Overview: One simple idea can set you free: Don't take on a problem if it isn't yours! One of the most liberating books in the extraordinary One Minute Manager Library teaches managers an unforgettable lesson: how to have time to do what they want and need to do. The authors tell why managers who accept ...Show more
The Success Principles for Teens: How to Get from Where You are to Where You Want to be by Jack Canfield
9.99 AUD
Category: Business
A guide for the teen who wants to be a financial success.
The Leader's Greatest Return: Attracting, Developing, and Multiplying Leaders by John C. Maxwell
9.99 AUD
29.99 (66% off)
Category: Business
The Third Pillar: How Markets and the State Are Leaving Communities Behind by Raghuram Rajan
9.99 AUD
34.99 (71% off)
Category: Business
From one of the most important economic thinkers of our time, a brilliant and far-seeing analysis of the current populist backlash against globalization and how revitalising community can save liberal market democracy. Raghuram Rajan, author of the 2010 FT & Goldman-Sachs Book of the Year Fault Lin ...Show more
Earn At Home Mum: How to Boost Your Income or Start Your Own Business From Home by Jody Allen
24.99 AUD
Category: Business
Are you looking for a flexible way to earn more cash that fits in around your family?Have you always wanted to start your own business but aren't sure how? Do you dream of the freedom to set your own schedule and work from home?Jody Allen will show you how to make it happen.Jody, also known as the Stay ...Show more